Privacy Policy

1. Who we are

Bugwolf Pty Ltd (ABN 13 151 896 721) ("Bugwolf", "we", "us", "our") operates bugwolf.com. This policy explains how we collect, use, store, and protect personal information you provide when using our website or engaging our services. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What information we collect

When you submit the contact form on this website, we collect:

• Your name
• Your company name
• Your role / job title
• Your mobile number
• Your message describing what you're working on

We do not collect email addresses through the contact form. We do not use cookies for tracking, analytics, or advertising. We do not use third-party analytics scripts on this website.

3. How we use your information

We use the information you submit solely to:

• Respond to your enquiry
• Assess whether Bugwolf is a good fit for your needs
• Contact you by phone to discuss your requirements

We do not use your information for marketing purposes, add you to mailing lists, or share it with third parties for commercial purposes.

4. How we store your information

Enquiry details submitted via our contact form are delivered to our internal email system via Resend (a transactional email provider). Resend processes the data in accordance with their privacy policy and security practices. We do not store contact form submissions in a database on our servers.

Any personal information held in email is retained only for as long as it is necessary for the purpose it was collected — typically for the duration of the enquiry or subsequent engagement.

5. Disclosure of personal information

We do not sell, trade, or transfer your personal information to outside parties. We may disclose your information where required by law, a court order, or a regulatory authority in Australia.

6. Your rights

Under the Australian Privacy Act, you have the right to access personal information we hold about you, and to request corrections if it is inaccurate. To exercise these rights, contact us via our contact page.

7. Links to other websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to this policy

We may update this privacy policy from time to time. We will post the revised policy on this page with an updated date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

9. Contact

For privacy-related enquiries or to exercise your rights under the Privacy Act, contact us via the contact page.