National Australia Bank partners with Australian Bugwolf

Bugwolf has been working with NAB (National Australia Bank) confidentially for a number of months now, but today they announced our relationship to the world. The relationship has really gone from strength to strength and it’s been really exciting working with such a respected and highly professional organisation. The full release and links to the coverage are below.
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The NAB and Bugwolf News Short Version

  • NAB has partnered with Melbourne-based technology startup Bugwolf in a new way of testing out projects in the development phase.
  • Bugwolf is a web-based service that uses gamification to test a company's website, apps and online products for service errors or bugs before launch.
  • Bugwolf’s gamification process involves releasing digital services or products to a group of technology experts in the form of a game.
  • Testers work to try and find service improvements, being rewarded for each bug or usability problem they find.

The Bugwolf and NAB Media Coverage 

NAB Banks On Bug-Buster Start-up (Paywall) 
Rick Wallace - The Australian
“NAB and Bugwolf are tight lipped about the exact products they are working on, and on the..” Preview

NAB partners with Bugwolf to test mobile services
Hamish Barwick - CIO
"National Australian Bank (NAB) has partnered with Melbourne tech startup Bugwolf to test..."

Full text of news release from NAB

NAB teams up with Australian start up Bugwolf

02 December 2014

NAB has partnered with Melbourne-based technology startup Bugwolf in a new way of testing out projects in the development phase, while deepening its ties to the local startup scene.

Bugwolf is a web-based service that uses gamification to test a company’s website, apps and online products for service errors or bugs before launch.

NAB Chief Information Officer, David Boyle said partnering with Bugwolf has helped NAB to forge deeper relationships with the startup community while providing support and guidance to Bugwolf founder Ash Conway.

“NAB is one of the country’s largest technology employers, so it’s important we support and foster the local industry,” he said.

“There is a growing local technology scene and many great ideas are being developed on home soil. We have provided Bugwolf with new contacts and industry knowledge, while continuing to work on improving our products in the process.”

Founder Ash Conway explained that startups are eager to work with foundation clients to prove their concepts. “There are a range of early-stage funding sources in Australia for ideas, what the scene needs more of is corporations willing to be clients of start ups,” said Conway.

“This requires patience and deep collaboration, but the outcomes are a win for both sides.” Bugwolf’s gamification process involves releasing digital services or products to a group of technology experts in the form of a game. These testers work to try and find service improvements, being rewarded for each ‘bug’ they find. Rewards can range from peer recognition to cash incentives.

Mr Boyle said some of NAB has worked with Bugwolf to develop new ways of improving the customer experience.

“Bugwolf has given us an exciting alternative in testing our services, complementing our agenda to provide the best possible products for our customers.”

Source NAB teams up with Australian start up Bugwolf news release.

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