Testing against browser update begins with a quality suite of test case scenarios. The purpose is to be prepared...

We live in an era dominated by communication technology. As the ability to communicate increases, mobile apps are...

Mobile shopping continues to grow and will soon reach over 200 billion dollars a year in sales. Smartphones are...

Let's start with the definition of a ‘ CDO’... From Wikipedia, the free encyclopedia "The CDO is not only a digital...

Customer satisfaction is a crucial part of success. It generates repeat business and good public relations. As...

Outstanding customer support is a necessary element for success. Startups often begin with only the most basic...

It’s obvious that the easier eCommerce websites are to use, the more sales they will make. But what is easy to use?...

There was a time when people thought that brick-and-mortar retail would shrink or perhaps even vanish. But, digital...

Mobile customers appreciate a smooth retail experience. They are more likely to revisit and re-shop at sites that...

E-commerce sites are virtual spaces where people exchange money for products, and that makes them unique on the...

E-commerce is one of the fastest-growing areas in the modern economy. Not only is it important for businesses to have...

User testing has evolved over the years. The earliest seed of UX testing was planted by Frederick Taylor with the...