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Browser update regression testing
Testing against browser update begins with a quality suite of test case scenarios. The purpose is to be prepared...
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The growing importance of mobile apps
We live in an era dominated by communication technology. As the ability to communicate increases, mobile apps are...
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Keys to a successful ecommerce mobile app
Mobile shopping continues to grow and will soon reach over 200 billion dollars a year in sales. Smartphones are...
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The rapid rise of the Chief Digital Officer
Let's start with the definition of a ‘ CDO’... From Wikipedia, the free encyclopedia "The CDO is not only a digital...
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Choosing the right help desk software
Customer satisfaction is a crucial part of success. It generates repeat business and good public relations. As...
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What kind of customer service software do you need
Outstanding customer support is a necessary element for success. Startups often begin with only the most basic...
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How eCommerce sites can increase conversions
It’s obvious that the easier eCommerce websites are to use, the more sales they will make. But what is easy to use?...
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Brick and mortar is still in the running
There was a time when people thought that brick-and-mortar retail would shrink or perhaps even vanish. But, digital...
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How improving the mobile user experience enhances sales
Mobile customers appreciate a smooth retail experience. They are more likely to revisit and re-shop at sites that...
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The importance of testing ecommerce sites
E-commerce sites are virtual spaces where people exchange money for products, and that makes them unique on the...
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How to make more sales with a friendlier e-commerce site
E-commerce is one of the fastest-growing areas in the modern economy. Not only is it important for businesses to have...
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A short history of user testing
User testing has evolved over the years. The earliest seed of UX testing was planted by Frederick Taylor with the...
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The five most common website defects - Bugwolf
Although important strides have been made, there are still five common defects that often show up in website bug...
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Understanding the customer's journey on your website
Customer interest and successful conversion depends on how easy it is to move through your site. A well designed...
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