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The 3 Key Findings In The Lloyds Bank Business And Charity Digital Index
Since 2014, Lloyds Bank has been publishing a Business and Charity Digital Index that measures the digital skills and...
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Wells Fargo Finds 145 More Customers Foreclosed On Due To Computer Glitch
Earlier this year, Wells Fargo disclosed that almost 400 of their customers were foreclosed on due to a computer...
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RBS and Barclays' Outages Draw Ire of UK Treasury Committee
The UK government is demanding answers from Royal Bank of Scotland and Barclays after yet more technical glitches...
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UK Debit Card Users Charged Double Due To Computer Glitch
Thousands of shoppers in the United Kingdom were hit with duplicate debit card charges after a technical glitch...
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Software Glitch Puts 400 Wells Fargo Customers Into Foreclosure
Wells Fargo admitted that because of a computer glitch, nearly 400 of their customers were foreclosed on between...
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How NAB is putting customer service front and center
National Australian Bank has had a long tradition of customer service and is now building on that tradition to erect...
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UAT Infographic: A Tale Of Two Startups
This infographic explores how two very different testing philosophies can impact the trajectory of your startup.
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Adapting to the future
There was a point in the 1980s where some American banks considered the customer to be nothing more than a source of...
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[Infographic] The Who's Who Of The Next Money FinTech Finals 2017
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Bugwolf joins the best at Next Money Pitch
We at Bugwolf are excited to be joining a fantastic lineup at the Fintech Finals Competition on the 19th of January....
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Digital security in banking and finance
The attack on Pearl Harbor is an important lesson in how fragile security can be. While there has been much debate...
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Bugwolf Represents Australia in the World Fintech Finals
Bugwolf has won the Next Money Fintech Semi Finals and will head to Hong Kong in January to represent Australia in...
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Bugwolf in semi finals of Next Money pitch contest
Breaking News: Bugwolf has been selected for the semi finals of the Next Money pitch contest. Bugwolf will have the...
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Ash Conway Bugwolf to keynote FST media event in Sydney
Ash Conway will be the keynote speaker on the fintech innovation stream at the FTS media event taking place in Sydney...
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The challenge of providing quality e-banking services
The changing nature of the financial business can be attributed to digital technology. Fintech has now become...
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The use of robotic automation software in banking
The need for constantly improving customer service and more innovative products and services is moving banking...
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How analytics helps banks improve customer service
To say that IT is changing the way business is done would be an understatement. Digital technology has and is...
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How software is driving management decisions
Management exists to strategically administer the organization in pursuit of organizational goals. They set the...
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Choosing the right help desk software
Customer satisfaction is a crucial part of success. It generates repeat business and good public relations. As...
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Analytics and future of banking
Analytics has become a major tool in enabling banks to know what to do and how to do it. It enables the development...
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IT is changing banking architecture
Digital technology has wrought rapid change in the banking ecosystem over the last ten years. Established...
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How software helps smaller banks to better compete
Modern society is run on information. It has come to a point where data is no longer just grease for the economic...
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Thoughts on fintech and the future of asset management
Fintech (financial technology) has had considerable effects on asset management, but this is only the beginning....
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More sense to partner with banks as opposed to disrupt them
I love fintech, don’t get me wrong, but I’m starting to get the sense of late that we are heading towards a big data...
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Accountants can't be auditors in software development and test
In a financial world there are a range of measures, governance, and rules in place to reduce risk and financial...
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Using digital technology to manage transformation
Change is in the air. Disruption is the order of the day and not just the kind caused by advances in technology. The...
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Cisco research shows digital banking needs a human face
Digital technology is presenting both a challenge and opportunity for banks to reach out to customers in unique ways....
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The problems and advantages of fintech
While the average person finds financial technology (fintech) a convenience, the powers that be are getting worried....
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Forbes asks if a trillion a year is too little
Forbes has published an article regarding a report authored by BSA | The Software Alliance in conjunction with The...
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CUA launches hackathon to leverage startups
Credit Union Australia Limited has become another major Australian financial services corporation to develop...
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Using startups to build a profitable business culture
The modern business environment requires an unprecedented ability to adapt and change. CEOs rely on their CIOs to...
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Bugwolf in top 4 startups at Digital Strategy Summit
Bugwolf has been selected as one of the top four Australian startups to pitch at the Digital Strategy Summit that...
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Fintech and cryptocurrency
Financial technology is global by its very nature, and is a major part of the increasing worldwide interdependence of...
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Fintech is driving innovation
Fintech (financial technology) is having a considerable impact on the banking industry, both directly and indirectly....
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Fintech and the payments revolution
Financial technology (Fintech) is doing more than just changing the way people pay for things, it is changing the...
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Fintech and the future
Fintech is set to change finance as profoundly as the issuance of the first permanent banknotes by the Bank of...
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Looking to the future: the final part of the Accenture Report Series
IT, like any other human invention, is a two edged sword. It can be used to help or harm. Digital technology will...
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Fostering enablers: part five of the Accenture Report Series
Digital infrastructure has increasingly developed over the last few decades as innovation has piled on innovation....
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Running enterprises: part four of the Accenture Report series
The Accenture Digital Density Index includes running enterprises as an important element in determining the digital...
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NAB CEO on customer-led innovation at AICC announces Bugwolf
The Australian Israel Chamber of Commerce (AICC) hosts regular events held at various locations around Australia with...
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Sourcing inputs: part three of the accenture report series
The new digital landscape has changed how business is done. Whether contracting with suppliers or working with other...
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Making markets: part two of the Accenture Report series
Making markets is an important area of social development that relates to the ways in which business and government...
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New series: Accenture Strategy and Oxford Economics Report
Digital technology has been changing society for decades. It began in the 1950s and 60s as it transformed record...
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Better banking and financial CRM in the digital age
Communication is the key to finding banking and financial customers in the digital age, which consists of research,...
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The 15 APAC FinTech Influencers You Need To Follow In 2017
A report by Frost and Sullivan predicts that FinTech services and solutions will be worth $70 billion by 2020. Today...
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